SHIPPING & RETURNS

SHIPPING POLICY

PLEASE ASSUME ALL PRODUCTS ARE MADE TO ORDER

AND TAKE 2 TO 4 WEEKS TO SHIP.

SOME ITEM MAY BE INSTOCK IF SO THEY WILL SHIP ASAP.

IF YOU REQUEST A CUSTOM SERVICE PRODUCTS MAY TAKE UPTO 6 WEEKS TO SHIP.

 

PACKAGES WILL BE SHIPPED WITH TRACKING INFO VIA UPS OR USPS.

IF YOUR ARE LOOKING FOR FAST PRODUCTION AND SHIPPING PLEASE CONTACT US PRIOR TO PURCHASE

​​RETURN & EXCHANGE POLICY​

​Orders can be canceled and fully refunded only within 24 hours of order placement. Orders are non-refundable after 24 hours.

 

Merchandise that is damaged upon receipt or defective will be repaired or replaced only.  Written authorization is required prior to return of any merchandise for repair or replacement. Buyers are responsible for return shipping cost. All other sales are final.

to authorize return please send photos and list of defect to monstersalive@yahoo.com

PRIVACY & SAFETY

We care about protecting your privacy. Only Authorized employees on a need to know basis only use any information collected from individual customers.

We do not

sell, share, or rent your information to any third party atall what so ever!

© 2020 MONSTERS ALIVE